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Peformance House is continuously monitoring and tracking various business sectors. If you would like to be kept informed about our latest findings sign up to our newsletter.

Performance House tracks news and global developments with regards performance and quality.

Stories of interest will be displayed within this section.

Latest news

29/04/08   Cumbria Business Prepare to Celebrate
29/04/08   International Information Services Industry Announcement
22/04/08   Carlisle based design agency nominated for BigChip award
8/11/07   Finalists for Cumbria Business Awards
18/06/07   Cumbria Businesses Unite
15/06/07   Ebay 'throws dummy out' over Google adwords
28/04/07   Cumbrian Estate Agents Mystery Shopping
14/03/07   Cyber Criminals tools becoming more sophisticated
13/03/07   Consumer body warns against unethical drug promotion
27/02/07   Research shows estate agents lack care
30/01/07   Manchester wins super casino race
25/01/07   International Directory Assistance Awards
27/11/06   Universal Music Group seek millions from Myspace
15/11/06   Google is used for more than three quarters of all UK searches
10/10/06   Top twenty searched for brands in the UK
04/10/06   US online gaming ban hits UK firms
28/09/06   Advertising to kids before 9pm under threat
11/09/06   Magazine Launched for Directories Industry
08/09/06   2006 Directory Assistance Award Winners
16/06/06   World's first open mobile linux platform
01/06/06   Wanadoo and Equant become Orange
10/04/06   Manufactured band to be marketing tool
13/03/06   Ban on product placement must stay in place in UK
12/03/06   Free wireless from Google in San Francisco
28/01/06   Latest Beacon Council Consultation
26/01/06   Dupont and E.D. join to produce nanotechnology
23/01/06   Murdoch attacks 'predatory' BBC
09/01/06   UK Cultural icons collected online
06/01/06   BSkyB and Microsoft team up to rival Google
24/11/05   Panic in China as officials cut off poluted water supply
23/11/05   Microsoft attempt to knock Sony playstation off top spot
22/11/05   Government blocks publication of Bush's Al Jazeera comments
15/11/05   Nokia to launch experience centres
14/11/05   AOL Launch DVD Quality Broadband Service
08/09/05   Apple launch Ipod Nano
07/09/05   ITV to launch Freesat in 2006
06/09/05   Motorola launch Homesight home monitoring system
11/08/05   The biggest rip-offs ever
28/07/05   Visit this years international directory enquiries conference
27/07/05   Research highlights need to provide quality customer services
19/07/05   Murdoch buys Myspace.com
18/07/05   £1.4bn Spent by brits online in June
15/07/05   Telco's rally to support 2005 118 Awards
07/07/05   Tragedy in London
04/07/05   Concerns over launch of first 'energy' beer
16/05/05   ID Card plans set to be unveiled
28/04/05   New payment system to work with mobile wallets
26/04/05   Windows upgrade will include security advances
25/04/05   118 Directory Enquiries Awards 2005 receiving global support
25/04/05   Samsung to sponsor Chelsea shirts
21/04/05   G8 protestors armed with video cameras
15/04/05   Google introduces Froogle to their UK homepage
15/04/05   McDonald's - 50 Today
09/04/05   2005 118 Awards & Directory Enquiries Conference
07/04/05   Bad service could harm VOIP uptake
16/03/05   Marmite ad banned from kids
02/03/05   High hopes for the future of nuclear power
01/03/05   Digital Media: Revolutionizing advertising in the future
08/02/05   Google loses trademark dispute in France
25/01/05   BT Group approved for $965m Infonet buy
25/01/05   $750m donated by Bill Gates
12/01/05   eMail etiquette makes a difference
17/12/04   Revolting customers slam dunk Dell
07/12/04   File sharing poses no threat to musicians
07/12/04   Log in for personal services outsourcing
06/12/04   Mobile operators seek better sound quality
06/12/04   Home is where the Help Desk is
06/12/04   Orange launches 3G phones
19/11/04   Britian ranks lowest - E.U. Quality of life survey
26/10/04   Responsa wins prestigious industry award
27/10/04   Kingston wins top award for DQ
22/10/04   Yell 118247 scoops prestigious service award
13/10/04   The award winning 118 numbers
06/10/04   Wales is wiped off the European map
06/10/04   American robot's jobs outsourced overseas
05/10/04   Union Fears 2000 Abbey Jobs
01/10/04   The Directory Enquiries Awards 2004
05/08/04   Spanish Telecom to provide first SMS customer services
04/08/04   Mercedes organised in a new way to make quality top priority
26/07/04   The world is watching the US elections
21/07/04   Fox news reported to TV watchdog
21/07/04   Road tolls at core of UK transport strategy
20/07/04   What you said about the BBC
19/07/04   Its time to take Blogs seriously
15/07/04   Capitalism is a danger to itself
12/07/04   118tracker.com PRESS RELEASE: Latest Mobile DQ Research Findings Now Available
19/05/04   Abbey (National) send jobs to india
16/04/04   AT&T Wireless drops roaming fees
15/04/04   Amazon takes on Google in search engine war
05/04/04   AXA Business Services brings jobs back to UK
03/04/04   Low cost call centre Quality Monitor tool launched
29/03/04   Freemove Mobile alliance develop 'Virtual Home Environment'
29/03/04   Americans told to understand outsourcing
26/03/04   Democracy's Revenge
13/03/04   One-stop Healthcare Records
13/03/04   Spam with everything
12/03/04   Cutting CSRs was 'a mistake' admits US utility
12/03/04   BT launch VOIP - with strings
09/03/04   A third of UK companies don't respond to email
05/03/04   The 2004 118 Directory Enquiries Awards
03/03/04   Survey shows confusion over performance management
02/03/04   DoCoMo walks out on 3
02/03/04   118499 - Share your phone bill with charity not BT
02/03/04   Scottish Executive commissions inquiry into offshoring
02/03/04   BT to cut broadband pricing
27/02/04   118tracker.com Release Latest Consumer Research
27/02/04   BT in 118500 Price Hike.
10/02/04   India call centre staff bribed to hack systems.
15/01/04   Customer and Employee Peformance the Total Interface Approach

09/01/04   Three Months On, A Quarterly Review of UK 118 Directory Enquiries

05/01/04   118 Directory Enquiries research study - UK consumers' perceptions and use of the new 118 Directory Enquiries Services.